Folkstaff privacy and cookies notice

Folkstaff is an ethical user of personal data. Without the trust of everyone who answers our questions, we could not produce the research that helps our clients make better decisions. The security of your personal data is important to us, too.

We’ve tried to make the privacy and cookies notice that follows as easy to read as possible. If anything in here is unclear, please contact us at sales@folkstaff.com, and we’ll be happy to clear it up.

What this notice covers

As an organisation that relies on the use of personal data, Folkstaff is responsible for collecting and using your data in a responsible and safe way, and that starts with clearly telling you how we collect, use and protect your personal data. This privacy and cookies notice sets out:

  • What kind of personal data we may collect from you.
  • How and why we collect and use your personal data.
  • Why we may share personal data within Folkstaff and with other organisations.
  • The rights and choices you have when it comes to your personal data.

Folkstaff is made up of a number of companies, each of which separately controls the data provided to it by our panellists and those who otherwise participate in surveys or browse our website (each, a “user” and collectively, the “users”). If you are a user or panellist who registered in the USA, Folkstaff America Inc (referred to as “we”, “us”, “our” or “Folkstaff”) is the controller of your personal data. This means we choose why and how that data is processed. We are based at 11325, Pegasus Street, Suite E142, Dallas, TX 75238.

Personal data we collect

In this section we explain what personal data we may collect when you become a Folkstaff member, use our website and participate in surveys, as well as data that we may collect from other sources.

Data that we collect from you

When you interact with our website or take part in Folkstaff surveys, you provide us with the data that powers our business. While there are certain data that you must provide to use some of our services, such as account details when you join Folkstaff, you control how much data you share with us. Whether you only want to complete certain surveys, or all of them – it’s your choice.

When you create a Folkstaff account will have the opportunity to earn points, for completing surveys and other activities, that can be turned into cash once you have reach certain milestones. The points awarded for each completed activity will depend on a number of factors, such as time and the type of information you provide.

We will only retain your personal data for as long as we need to in order to fulfil the uses we describe in this notice (unless you ask us to delete your data, which is explained in the section about your rights). Please note that we may transfer your information anywhere inside of the United States, and transfer it to group companies and service providers located in other countries.

Please note that refusing to provide certain information may impact your ability to join Folkstaff and take part in surveys, and that by asking us to delete your personal data you will no longer be able to participate in surveys.